The Big Giraffe

Our website address is:

What is a cookie?

Cookies are small files that are collected on a user’s computer. They are designed to hold a certain amount of data / information specific to a particular client and website, and it can be accessed by either  the web server or the client(s) computer. This allows the server to deliver a page that is tailored to a particular user, or the page itself can contain some script which is aware of the data / information in the cookie and therefore is able to carry information from one visit to the website.

What personal data we may collect from you and why we collect it?

When visitors select our website ( and select certain pages or leave comments and or choose to independently reach us we collect the data / information provided by yourself or yourselves, we may also collect data / information upon visitor’s IP address and the browser that a user may use, this informs our agents if there is a risk of  spam that could be detected.


If you send images to the website team members we will hold those images in order to provide a service, you should avoid uploading images that are embedded with location data (EXIF GPS) included as we may hold onto that information unless you yourself state otherwise. You can at any stage declare that you wish for the images / videos collected to be removed and we shall act as soon as possible.

Contact forms


If you the user leaves a comment on our site via the ‘contact form’ you may opt-in to saving your name, email address and website in cookies. These are for your convenience and the reason is so that you will not have to repeat the process of filling in your details again and again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Any articles on this site may include embedded content such as videos, images, articles, etc. Embedded content from other websites behave in the  same way as if the visitor has visited the other website.

These websites can possibly collect data about you, the use of cookies, embed additional third-party tracking, and or monitoring your interaction with that embedded content, including tracking your interaction with the embedded content that is if you have an account and are logged onto that website.


How long we retain your data?

If you leave a comment via the ‘contact’ form and or contact the individual team members personally, then the comment and its metadata are stored indefinitely. This is so that we can recognise and improve any follow-up comments automatically instead of storing them in a moderation queue.

For any of the users that register on our website (if there is any), we also store the personal information they provide in their user profile. Website administrators can also see and edit that information if it is requested to by the user.


What rights you have over your data

If you have an account on this site (, and or you have left any comments that state any information relating to you or your business, you may request that we erase any or all personal data that we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Privacy Policy

This is the privacy policy that explains to users how The Big Giraffe uses and protects the information that you provide us (The Big Giraffe) when you access and view the website.

The Big Giraffe is solely committed to ensuring that your privacy is protected and secure. If we (The Big Giraffe) request you (the client) for particular information in which you can be identified when you use this website, then you can be assured that we it would only be used in the accordance with this privacy statement.

The Big Giraffe can and may change this policy from time to time when it comes to updating the website / pages of the site. Therefore you should check this page whenever you can if you notice changes to ensure that you are happy and content with any changes that have been made. This policy is currently effective from 23/05/18

What we may collect

When you (the visitor or client) send an email to The Big Giraffe we may collect the following information such as:

  • Name and job title of the person who is requesting information or a service.
  • Contact information including email address so that we may be in contact to reply.
  • Other information that relates to what the visitor or client is requesting that we may need to hold on to.
  • Demographic information such as location, preferences and interests.

What do we do with the information that we gather?

We require this information so that we can build an understanding as to how we can meet your needs and providing you with an excellent service, and in specifically for the following reasons:

  • Internal record keeping.
  • We may use the information you provide to improve the products and services that we offer.
  • We may periodically send promotional emails about new special offers for a particular service and or other information that we believe,  you might find interesting and useful by using the email address that you have provided to The Big Giraffe.
  • Also we may use the information that you provide The Big Giraffe to contact you for market research purposes. We may also contact you by email, phone,  mail depending on which information you have given and well as agreed to be suitable for contact. We potentially may use the information that has been gathered to customise the website according to your interests so that we can appeal to more of your needs..


The Big Giraffe are a committed team when it comes to ensuring that any of your information that you provide us is secure. In order to prevent and or stop any unauthorised access or disclosure, we have put in place a suitable  procedures to safeguard and secure the information that we have collected online preventing any events from happening.